Late Check‑In Made Easy: Collecting Your Keys After 18:00
Arriving later than planned shouldn’t be stressful. At Club Les Ormes, late check-in is straightforward: if you arrive after 18:00, simply let us know in advance, collect your keys at the restaurant until 22:00 when it’s open, or head straight to your accommodation after 22:00 to find the key on the inside of the door. This guide walks you through each scenario step by step, so you can travel with confidence and start relaxing the moment you arrive.
Quick Answer: How late check-in works
- Notify us if you expect to arrive after 18:00.
- When the restaurant is open, you may collect your keys there until 22:00.
- If you arrive after 22:00 or during the off‑season, go directly to your accommodation; the key will be on the inside of the door.
When to let us know
If your estimated time of arrival is after 18:00, please inform us in advance so we can prepare your key handover. Clear communication ensures a smooth arrival and avoids unnecessary waiting.
- Email: info@clublesormes.com
- Phone: +33 (0)6 78 14 86 25
Tip: Share your booking name, accommodation type (e.g., Charme Lodge, Espace, Espace Plus Airco, Courbe, Luxury Tent, or Maison Pigeon), and your latest ETA. If your plans change en route, a quick update helps us keep everything ready for you.
Where to collect your keys (18:00–22:00)
When the restaurant is open, you can collect your keys there until 22:00. In high season, the restaurant is open during the day with lunch and on six evenings a week. In early and late season, the restaurant operates from 11:00–13:00 and 15:00–18:00 and is closed on Wednesday mornings.
- Arrivals between 18:00 and 22:00 when the restaurant is open: pick up your keys at the restaurant.
- If you’re unsure whether the restaurant is open when you arrive, call ahead and we’ll confirm the best pickup point.
Arriving after 22:00 or in the off‑season
For arrivals after 22:00—or during the off‑season—proceed directly to your accommodation. Your key will be left on the inside of the door so you can let yourself in without delay.
- Quiet hours are from 23:00 to 08:00. If you arrive late, please keep noise to a minimum as you settle in.
- Complimentary Wi‑Fi is available across the park and inside all accommodations (via Starlink), so you can connect and message loved ones as soon as you arrive.
Reception and restaurant hours at a glance
Use this overview to plan your arrival and key collection.
| Period | Reception Hours | Restaurant Hours (early/late season) | Notes |
|---|---|---|---|
| High season | 09:00–19:00 | Open daily from 12:00 with lunch; open six evenings a week | Guests arriving after 19:00 can still check in; keys available in the restaurant until 22:00 when open. |
| Pre‑ & post‑season | 11:00–13:00 and 15:00–18:00 (closed Wednesday mornings) | 11:00–13:00 and 15:00–18:00 (closed Wednesday mornings) | Outside these hours reception is not staffed; follow late arrival steps. |
Late check‑in scenarios (at a glance)
| Arrival Time | Season/Condition | Where to Get Keys | What To Do |
|---|---|---|---|
| After 18:00, before 22:00 | When restaurant is open | Restaurant | Inform us in advance; collect keys until 22:00. |
| After 22:00 | Any | Your accommodation | Go directly to your unit; key is on the inside of the door. |
| Early/late season outside reception hours | Off‑season | Your accommodation | Reception not staffed; follow after‑hours key procedure. |
What to expect on arrival
- Standard check‑in begins at 17:00. Check‑out is by 10:00. You’re welcome to arrive earlier on your arrival day and to continue enjoying the facilities after check‑out.
- A €150 cash security deposit is collected at check‑in and refunded when the accommodation is returned in its original condition. Having cash ready will speed up your first morning.
- Each accommodation includes parking for one vehicle directly at the unit. Additional cars can be parked free of charge in the main car park at the entrance.
- Access to the Club app is included with your booking. We use it regularly for practical messages and activity updates; please read all notifications in a timely manner.
Practical tips for a smooth late arrival
- Confirm your ETA: Let us know as soon as you expect to arrive after 18:00.
- Save our contacts: Store +33 (0)6 78 14 86 25 and info@clublesormes.com on your phone.
- Plan your route: There are no public transport links or shuttle services to the park; arrange your own transportation.
- Keep directions handy: Download maps for offline use in case of limited signal.
- Prepare for quiet hours: Arrivals after 23:00 should be as quiet as possible to respect fellow guests.
- Have cash ready: Keep €150 for the refundable security deposit at check‑in.
- Connect quickly: Use the complimentary park‑wide Wi‑Fi (Starlink) once you’re settled in.
FAQs about late check‑in
Do I need to tell you if I’ll arrive after 18:00?
Yes. If you expect to arrive after 18:00, please inform us in advance so we can arrange your key collection.
Where exactly do I collect my keys between 18:00 and 22:00?
When the restaurant is open, collect your keys there until 22:00. If the restaurant is closed, go directly to your accommodation and you’ll find the key on the inside of the door.
Can I still check in after 19:00 in high season?
Yes. Guests arriving after 19:00 can still check in. When the restaurant is open, you can collect keys there until 22:00.
What happens if I arrive after 22:00?
Go straight to your accommodation. The key will be on the inside of the door.
Will reception be open when I arrive in the early or late season?
Reception hours in the pre‑ and post‑season are 11:00–13:00 and 15:00–18:00 (closed Wednesday mornings). Outside those times, reception is not staffed; please follow the late arrival steps.
What if I need help on arrival?
Call us on +33 (0)6 78 14 86 25. You can also email info@clublesormes.com.
Practical takeaways
- Late check‑in is easy: notify us after 18:00, use the restaurant for key pickup until 22:00 when open, or go straight to your door after 22:00.
- Know the hours: Reception and restaurant schedules vary by season; plan accordingly.
- Be prepared: Bring €150 cash for the deposit, arrange your own transport, and respect quiet hours from 23:00–08:00.
- Stay informed: Use the Club app for on‑site updates, activities, and practical messages.
Related topics you might find useful
- Lodges and Luxury Tents overview
- Prices and seasonal schedules
- On‑site Wi‑Fi and facilities
- Toddler Weeks (flexible arrivals in early and late season)
Conclusion: Arrive late with confidence
Whether you’re delayed by traffic or choosing to travel off‑peak, late check‑in at Club Les Ormes is designed to be simple and stress‑free. Let us know if you’ll arrive after 18:00, collect your keys at the restaurant until 22:00 when it’s open, or go straight to your accommodation after 22:00 to find the key inside the door.
Ready to plan your arrival? Email info@clublesormes.com, call +33 (0)6 78 14 86 25, or use our Contact page to share your ETA so we can prepare everything for a seamless start to your stay.